A Special Message for our Burgerville Card Guests

Monday, December 30th, 2013

Dear Valued Friends and Family,

Through all of the conversations with you, our guests, we have learned that you and your communities count on Burgerville to provide the highest quality, freshest food possible at an affordable price. Many of you have said that you would dine with us more frequently if our signature items were priced differently. We also have learned that you value the communication you receive from Burgerville through your Rewards Card registration and appreciate knowing when our signature favorites, like Walla Walla Sweet Onion Rings and Fresh Oregon Berries are in our restaurants and ready and waiting to be enjoyed.

We will be taking several actions to ensure all guests experience our dedication to service.

  • As of January 7th, we are lowering our prices on several of our most popular menu items.
  • As of January 7th, we are eliminating the Burgerville Rewards Card program. Those of you who have Rewards Cash on your card can redeem it through December 31st, 2014.

We deeply value each and every guest that chooses Burgerville. We thank those of you who have given us feedback, and I personally invite you to share your thoughts with us via our Facebook page at www.facebook.com/burgerville, by phone at 888.827.8369 or email at mybvcard@burgerville.com.

With gratitude,
bv-card_letter-from-coo-122613-fnl
Janice M. Williams
Chief Operations Officer

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