Newest Innovations in Extraordinary Guest Service
and Local Food Highlighted

May 12, 2014 (VANCOUVER, Wash.) — Burgerville is proud to announce the grand opening of its newest restaurant, PDX Burgerville, today to showcase the bounty of the Pacific Northwest. The restaurant is located in Concourse D post-security at Portland International Airport.

The experience, look, and menu at PDX Burgerville were co-designed by Burgerville and its guests to satisfy various needs of PDX travelers and airport employees. These innovations include a unique ordering method designed to make every moment memorable for guests, an iconic Burgerville Northwest Signature Menu, and travel-ready Burgerville Fresh offerings featuring local artisan foods, quality ingredients and a fresh perspective on convenient and quick nourishment.

“Our newest restaurant reflects the feedback and input we’ve received from PDX travelers and airport employees throughout the design process,” said Jeff Harvey, Burgerville CEO and President. “We will continue to evolve to respond to our guests needs and wants as we move forward.”

The Key is Service

“One of the important desires expressed by our guests is service,” explained Harvey. “So, we’ve removed the counter that separates our guests from our staff at PDX.” Travelers will notice their orders will be taken personally in the restaurant by a friendly and caring staff member via a hand-held device.

“We have heard travelers want concierge-level, customized service and an unforgettable experience at PDX Burgerville. We’ve designed this new ordering method to give us an ability to create a relationship,” stated Harvey.

Burgerville Northwest Signature Menu Highlights Regional Ingredients and Travel Convenience

Created from the traditional Burgerville menu and guest feedback, the PDX Burgerville Northwest Signature Menu will feature favorite burgers and sandwiches made with fresh, vegetarian-fed and antibiotic-free local beef, vegetarian patties, and sustainably-caught Alaskan halibut fish and chips.

Since menu items at PDX Burgerville have been created largely from food grown and produced in the Pacific Northwest, 85% of the restaurant’s food costs are estimated to be spent locally sourcing ingredients from 988 farms, ranches and artisans inside a 400-mile food shed.

“We admire the way Burgerville designed this new restaurant to meet the unique needs of PDX travelers and employees,” said Vince Granato, Port of Portland Chief Operating Officer. “Burgerville will help PDX continue to offer the best of the Northwest, and we welcome them to our airport family.”

Opening at 5 A.M. daily, PDX Burgerville will serve breakfast until 11 A.M. Breakfast menu items range from Bob’s Red Mill Oatmeal to breakfast sandwiches featuring eggs from cage-free hens that have never been treated with antibiotics and nitrate-free bacon. All of the Northwest Signature Menu is available for breakfast.

Well-known for seasonal offerings, fresh strawberry milkshakes, smoothies and lemonades will be available through June.

Travel-ready Burgerville Fresh debuts with a farmers’ market experience to go. Fresh snacks highlight locally sourced artisan foods, made from quality seasonal ingredients. The food is packaged in a convenient and travel-friendly way.

“We clearly heard travelers’ desires to take and enjoy our food,” said Harvey. “Burgerville Fresh is a new, convenient and easy way to bring the distinctive flavors of the Pacific Northwest with you wherever you go.”

Future Innovations in Development

Most importantly, PDX Burgerville will continue to evolve as guests continue to share their feedback, and future adaptations and new innovations will be developed to satisfy needs of PDX travelers and airport employees. Initial experiments around mobile ordering solutions and delivery options will be explored.

2011 Awards

Oregon Sustainability Awards

Governor John Kitzhaber and the Oregon Sustainability Board honored six companies and non-profit organizations for their commitment to sustainable business practices at the Future Energy Conference. Burgerville was chosen as the winner in the large business category.

Portland Business Journal Sustainability Awards

Burgerville won the Sustainable Supply Chain award for being a leader in new sustainability practices.

Burgerville Events

Check out our Facebook page to see the latest Burgerville events.


2010 Awards

  • Washington Restaurant Association’s 2010 Industry Awards

Burgerville received this award from the Washington Restaurant Association Executive Committee for its community involvement, participation in the WRA’s endeavors and innovation as business leaders.

  • VBJ Business Growth Awards-Finalist for Innovator of the Year

Innovator of the Year honored Burgerville for its positive effect on SW Washington’s business, industry and community.

  • AWB Environmental Excellence Award for “Leading Practices”

AWB’s Environmental Excellence Award recognized Burgerville for demonstrating initiative, innovation and outstanding achievements in environmental compliance, protection and conservation.

  • AWB Community Service Award for “Helping People in Need”

The Association of Washington Business recognized Burgerville for its volunteerism and contributions which make their communities better places to live and work.

  • Nation’s Restaurant News Menu Masters Award

Burgerville was recognized for its success with guests by offering affordable, out-of-the-ordinary foods that are often healthful and delicious.

  • Green Washington Awards

Burgerville was recognized as a Green Retailer for its sustainable initiatives! Burgerville joined REI as a recipient in the retail category of the 2010 Green Washington Awards presented by Seattle Business Magazine.

Speaking Engagements

Burgerville participates in many speaking events that cover a wide range of topics such as our corporate-wide use of wind power, recycling of used cooking oil into biodiesel and our composting and recycling programs. Contact us if you are interested in engaging a Burgerville representative to speak at your event.

2008 Awards

  • AOL City’s Best

Burgerville was selected by AOL users for the “Best Burger” in Portland, Oregon for 2008 for our great taste and use of high quality, local and seasonable ingredients.

  • Association of Oregon Recyclers, Recycler of the Year- Company/Organization

Burgerville was selected as a recipient of this year’s award.

  • Association of Washington Business Community Service Award for “Helping People in Need.”

Burgerville has been awarded the AWB saluted Burgerville for its continuing commitment to helping the community through numerous charitable organizations including: The Special Olympics, The United Way and the American Diabetes Association.

  • Association of Washington Business “Better Workplace Award” for Innovative Benefit/Compensation Programs

Burgerville received this award for its continued commitment to health care coverage for its employees.

  • Association of Washington Business “Better Workplace Award” for Job Training

Burgerville received this award for its commitment to employee job development and training programs.

  • American Psychological Association “Best Practices” Award

Burgerville received this award for its implementation of numerous programs that promote employee health and well-being including a comprehensive health care plan.

2009 Awards

  • AOL City’s “Best Burger” in Portland

Burgerville was voted Portland’s “Best Burger” for its unparalleled quality, fresh, local ingredients, and seasonal treats.

  • Tillamook Fan Club “Restaurant of the Month”

Tillamook Cheese asked its fans on Facebook to tell them their favorite eatery featuring Tillamook products. The result was a resounding majority for Burgerville, naming the Vancouver-based chain Restaurant of the Month for July 2009.

  • Finalist: Oregon Ethics in Business Awards

The Oregon Ethics in Business Steering Committee honored Burgerville for demonstrating ethical business practices in the workplace, the marketplace, the environment and the community.

  • Vancouver Rotary Club’s 2009 “Vocational Service Award”

Tom Mears was recognized with the Vancouver Rotary Club’s 2009 Vocational Service Award for his outstanding commitment to Burgerville since 1966, service on a number of community boards and lasting, positive influence in the vocational area.

  • Nation’s Restaurant News “Golden Chain Award”

Jeff Harvey will be recognized with a Nation’s Restaurant News Golden Chain Award at the 50th annual Multi-Unit Foodservice Operators, or MUFSO, Conference in October. The Golden Chain Awards are given out to multi-unit restaurant executives for outstanding leadership skills.

  • ComPsych Corporation “Health at Work Award”

Burgerville won the Silver Award for the company’s committment to affordable healthcare.

  • YMCA “Spirit of Health Award”

Tom Mears received this award for Burgerville’s industry-leading employee healthcare benefits and committment to sustainable business practices. Mears was also honored for his leadership in Clark County-based Community Choices, a nonprofit promoting community health.